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Volume 5, Number 4
September/October 2010
What will the American workforce look like when the dust settles from the recession and full economic recovery
has been achieved? What adjustments will education have to make to prepare students for a new and different
workplace? How have different generations of workers dealt with the recession? These and other questions are
addressed in two reports issued this summer by the Center on Education and the Workforce and Robert Half
International respectively.
In mid June, Anthony Carnevale and his colleagues at the Georgetown University Center on Education and
the Workforce, released a new report: Help Wanted: Projections of Jobs and Education Requirements Through
2018. The report examines where the U.S. workforce is headed during the post-recession recovery period
and offers staffing professional some ideas about the knowledge and skills that workforce members will
need to be competitive and secure. Included among the forecasts for 2018---nearly two-thirds (63%) of
all jobs will require at least some postsecondary education.
Workplace Redefined, a report presenting the findings of a Robert Half International survey of employees
and employers in a “recession influenced” workplace, addresses the shifting attitudes of employees and
employers, including the differences and similarities in the views of Gen Y, Gen X and baby boomer
workers. Among the key study findings:
• Four out of 10 professionals indicate they were inclined to look for new opportunities as a result
of the recession.
• More than one-third (37%) report they were not fairly compensation for responsibilities assumed
during the recession.
• Nearly half (46%) plan to alter retirement plans because of the recession.
While many studies have focused on the differences between workers from varying age groups, this Robert Half
survey chose to compare both similarities and difference and the role of cross-generational teams on
productivity and business success. Staffing professionals can access the two reports at the following
websites:
GU Center for Education and the Workforce report:
http://cew.georgetown.edu/jobs2018/
Robert Half survey report:
http://www.roberthalf.us/workplaceredefined
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Long Term Effects of Unemployment ~ Findings of Relevance to Staffing Professionals
According to findings reported this summer by the Pew Research Center, the recession has played havoc with the personal,
emotional and social wellbeing of those out of work for an extended period of time. Beyond the loss of income, the
impact is being felt in other areas such as a loss of self-respect and diminished contact with friends and associates.
The Pew findings can be accessed at the following website:
http://pewresearch.org/pubs/1674/poll-impact-long-term-unemployment.
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Worth Reading ~ Sexual Harassment of Males Increasing
Since 1990, the percentage of sexual harassment claims filed by men has doubled to more than 16 percent,
according to the Equal Employment Opportunity Commission. This percentage, according to a June story on
Workforce Management website, has continued to rise even as the overall number of sexual harassment
complaints has declined.
Workforce Management website:
http://www.workforce.com/section/03/feature/27/18/35/index.html
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Sign of the Times ~ “Boomerang” Grads Returning Home to Live
They left for four or five years to attend college and earn a degree. Now these “boomerang” grads have returned
home during their early career experience or while they continue to look for a job. According to a recent
poll released by CollegeGrad.com, 80% of the 2009 college graduates moved back with mom and dad, up from
two-thirds in 2006. Reasons for the trend included such factors as the support and guidance that Gen Y
individuals get from living at home, failure to land a job after college, and starting salaries that make
independent living a financial challenge.
CollegeGrad.com report:
http://www.collegegrad.com/press/2009_college_graduates_moving_back_home_in_larger_numbers.shtml
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Welcome ~ New Certificants for May and June
NAPS would like to welcome 47 new certificants to the ranks of the certified staffing industry professionals. The new
CTSs and CPCs come from 18 states and earned their certification during May and June. They represent the states of
California, Connecticut, Florida, Georgia, Indiana, Illinois, Kentucky, Maine, Massachusetts, Michigan, New Hampshire,
North Carolina, Ohio, Pennsylvania, Texas, South Carolina and Wisconsin
Certified Temporary Staffing Specialist (CTS)
Jill Bryant (NC)
Ruchi M. Echevarria (NC)
Tara D. Frederick (NC)
Paul Giles (NC)
Lori W. Hancock (NC)
Carolyn Hart (ME)
Jamie Hawkins (NC)
Courtney Hilton (NC)
Annette Hoffman (OH)
Angela Kelp (OH)
Richard A. Landman (IL)
Gene Leshinsky (MA)
Megan McElwain (SC)
Katy Post (OH)
Kim Rearic (OH)
Sara B. Reese (NC)
Lisa Storey (SC)
Kendra Trites (NC)
Sara Zogopoulos (NH)
Certified Personnel Consultant (CPC)
Linda Allen (IL)
Andrea Ando (CT)
Jeff Carr (TX)
Vickers Chambliss (GA)
Shana Davey (SC)
Ruchi M. Echevarria (NC)
Victoria Epstein (PA)
Deborah J. Fears (GA)
Clarence E. Foster (KY)
Tara D. Frederick (NC)
Ashley Kindred Gillespie (GA)
Sonja Hastings (CA)
Christy Hillman (ME)
Susan Huetti (IN)
Shane McCormick (WI)
David McLeod (FL)
Barry Mills (TX)
Gustav Mueller (GA)
Robert Natowitz (GA)
Scott Radel (MI)
Sam Riegler (TX)
Virginia Roher (CT)
Sterling Smith (TX)
Robert Tansill (CT)
Dawn Tsirelis (OH)
Mike Tsirelis (OH)
Andrew Walton (SC)
Rebecca Wareing (CT)
Should you know any of the new CPCs or CTSs, take a moment to call or email them to congratulate them on their professional achievement.
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On the Lighter Side ~ Happy Marriages Linked to Equal Housework Division
A ManoftheHouse.com survey, generated to coincide with the celebration of Father’s Day, reported that men
are feeling good about their ever-expanding roles in the home, a shift that is having a positive impact
on their relationships with their spouse or significant other. In a survey of more than 1000 fathers, a
whopping nine out of ten (91%) agree that when they share household chores equally with their significant
other, they get along better.
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New Continuing Education Log Form Available Online
As reported earlier this year in The NAPS Credential, CPCs and CTSs must now report their continuing education
achievements annually. To facilitate the process, NAPS has created a new continuing education log which can be
accessed at: http://www.recruitinglife.com/pdfs/ceu_log_sheet.pdf
Individuals seeking assistance in interpreting the new requirement or in determining the applicability of a
particular educational experience are encourage to contact Frank Burtnett, NAPS Certification and Education
Consultant, at fburtnett@recruitinglife.com. CPC and CTS certificate holders, wishing to identify their
anniversary date, should contact Carolyn Boyer at 706/531-0060 or fulfillment@recruitinglife.com.
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Let Prospective CPCs and CTSs Know About the NAPS Certification Immersion Classes
Many of those reading The NAPS Credential represent the more than 850 CPCs and CTSs who earned their industry credential
participating in a NAPS sponsored Certification Immersion Class (CIC). Taught by Bob Style and Frank Burtnett, the CIC has
become an avenue to certification for many and NAPS encourages you to share the following schedule of upcoming CICs with
prospective certificants.
| Date |
Location |
Sponsor |
| 9/24 |
Denver, CO |
Rocky Mountains Association of Recruiters |
| 9/29 |
St. Louis, MO |
NAPS National Conference |
| 10/8 |
Winston Salem, NC |
North Carolina Assn. of Staffing Professionals |
| 10/26 |
Edison, NJ |
New Jersey Staffing Association |
To register for any of the above, contact Carolyn Boyer at NAPS headquarters at
fulfillment@recruitinglife.com or 706/531-0060.
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Added Source of Continuing Education for CPCs and CTSs
Over the past year readers of The NAPS Credential have inquired if reading this electronic newsletter
and the articles, reports and information offered as links might qualify as professional reading and if
that activity could be counted for continuing education credit. NAPS has taken the matter under advisement
and responded positively.
Any CPC or CTS who reads The NAPS Credential and any three of the linked articles can count one hour of
contact time (one tenth of a Continuing Education Unit) toward the 17 hours he or she must earn each year
as a part of their certification maintenance. Links marked with an asterisk qualify for continuing education
credit. In this edition, for example, five links are asterisk-marked and qualify for professional reading.
Reading all six editions and their links over the course of the year can qualify the reader for six contact
hours or .6 CEUs annually.
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Frequently Asked Questions (FAQ) ~ Does Professional Reading Count Toward Continuing Education?
Each edition of The NAPS Credential will answer one or two questions being asked by current and
prospective CPCs, CTSs and CERSs as they interface with the NAPS national office.
Question: If my professional development includes focused reading of a book or manual, can that experience be
applied to my continuing education requirements. If yes, how do I record the experience?
Answer: Yes---when you engage in personal reading for professional purposes, you can count that experience
toward the requirement. Given that most people have different reading styles and speeds NAPS have
typically allowed 8 hours or .8 CEUs for professional books. Just list the title and author on the
continuing education log and count accordingly.
In the early days of the NAPS continuing education program, book readers were required to complete a set
of discussion questions in order to earn credit. That is no longer a requirement. If you have questions
about the book reading alternative, contact Frank Burtnett at fburtnett@recruitinglife.com.
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Message from the Editor - Let The NAPS Credential Hear from You
Have a question about certification or continuing education? Let us know the issues and concerns that are on your mind
and they may become FAQ subjects for future editions of The NAPS Credential. NAPS encourages readers to submit
information about certified persons and accredited firms who are making the news and performing outstanding
professional feats. Our goal is to provide news, research and resources that will help CPCs and CTSs do a
more effective job. Direct comments and input to: fburtnett@recruitinglife.com.
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About The NAPS Credential
Copyright © 2010. This electronic newsletter is distributed to all active Certified Personnel Consultants
(CPCs), Certified Temporary Staffing-Specialist (CTSs) and Certified Employee Retention Specialists
(CERSs) for whom NAPS has email addresses. Should you know an individual who is certified and not
receiving The NAPS Credential, tell him or her to go to www.nrcsip.com and post their name and basic
contact information on the National Registry of Certified Staffing Industry Professionals (NRCSIP).
Once his/her credentials have been verified, the individual will be automatically placed on the
distribution list for this newsletter.
The reference to a product, service or activity or appearance of a web site in The NAPS Credential
does not imply endorsement by NAPS. Any views and opinions are those of sponsoring organization and
may or may not be shared by NAPS. Direct comments, questions and submissions
to fburtnett@recruitinglife.com. All submissions will be subject to review by NAPS for accuracy,
timeliness and relevance to the readership and may be edited to meet space parameters.
Ann Bohl Deacon, CPC, Chairman
adeacon@deaconrecruiting.com
Conrad Taylor, CERS, President
conrad.taylor@recruitinglife.com
John Sacerdote, CPC/CTS, Vice President
jsacerdote@recruitinglife.com
Robert P. Style, Esq., NAPS Legal Counsel and CPC/CTS Manuals Author
rpstyle@sprynet.com
Frank Burtnett, EdD., Editor
Certification and Education Consultant
fburtnett@recruitinglife.com
Members of the NAPS Credentialing Committee
Jamie Schwartz, CPC, CTS, CERS, Haley Stuart, Chair
jschwartz@haleystuartgroup.com
Ted Angelus, CPC, The Tuttle Agency
theo@tuttleagency.com
Katie Basso, CTS, Mountain Limited
kbasso@mountainltd.com
Paula Davey, CPC, CERS, Staff Masters, Inc.
PBDavey@staffmastersinc.com
Don Richard, CPC, PRC, Mountain Limited
drichard@mountainltd.com
National Association of Personnel Servcies web site:
www.recruitinglife.com
National Registry of Certified Staffing Industry Professionals web site:
www.nrcsip.com
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