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Volume 5, Number 1
January/February 2010
At the fall conference, the NAPS Executive Board adopted certification program rule changes that amend the
manner in which CPCs and CTSs report their continuing education achievements in support of certification
maintenance. Effective January 1, 2010, staffing professionals holding NAPS certificates will be required
to provide evidence of continuing education on an annual basis instead of the previous three year period.
The amount of continuing education required for certification maintenance will not change. Under the new
plan, certificants will be required to complete 17 hours or 1.7 continuing education units (CEUs) annually
and submit evidence of that achievement and pay a maintenance fee of $27 on the anniversary of the award
of their certificate. Previously, certificants were required to complete 50 hours or 5.0 CEUs every three
years.
Example: A CPC or CTS who earned his or her certificate in March would be required to submit their completed
continuing education long and maintenance fee of $27 by the last day of March in the coming year.
Certificants can apply conference (national and state) participation, in-house training, distance learning,
DVD, video and audio tape training programs and professional reading, as well as formal college and
community college studies toward their continuing education requirements. Logs for reporting continuing
education can be downloaded from the NAPS web site at
http://www.recruitinglife.com/download/ceulog.pdf .
Individuals seeking assistance in interpreting the new requirement or in determining the applicability of a
specific continuing education experience are encouraged to email Dr. Frank Burtnett, NAPS Certification
and Education Consultant at fburtnett@recruitinglife.com.
CPC and CTS holders who need to identify their certification anniversary date should contact Carolyn Boyer
at NAPS headquarters. She can be reached via telephone at 706/531-0060 or email
at fulfillment@recruitinglife.com.
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Indicators Point to Dismal Job Market for June College Grads
Recent data from the Michigan State University Collegiate Employment Research Institute indicates that
positions for 2010 college graduates once again will be down, continuing the negative impact of the
recession and economic downturn. The MSU study uses information collected from 2,500 companies and
other hiring entities. Institute researchers point to a “bottoming out” of the downward spiral and
projected improvements among small businesses as positive signs for future grads.
Michigan State University Release:
http://news.msu.edu/story/7116/
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Practicing Netiquette in Your Email Communication
Email has become a standard form of communicating in the business world, but the protocols of using the
Internet to exchange messages are still being formulated in many circles. Forbes.com, an Internet business
newsletter, has created a list of do’s and dont’s for those regularly communicating via email that are
worthy of consideration. The list includes:
• Assume all email is public
• Get to the point as early as the subject line and/or initial paragraph
• Keep as short as possible
• Break message up into paragraphs and bullets
• Forgo unnecessary graphic attachments
• Mirror your correspondent in style and tone
• When emotions rise, slow down
• Don’t resend unanswered email a second time
Opinions differ on the use of emoticons in business email. Greater detail about each of the above points
can be found at the Forbes.com web site below:
Forbes Online Article:
http://www.forbes.com/2009/08/04/effective-email-etiquette-leadership-careers-basics.html?partner=alerts
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NAPS Certification Immersion Class (CIC) Schedule for 2010 and More to Come
Following readers will find the current list of Certification Immersion Classes (CICs) that have been
scheduled for 2010.
| Date |
Location |
Sponsor |
| 2/4 |
Alexandria, VA |
STG International |
| 3/7 |
Memphis, TN |
NPA Conference |
| 4/15 |
Houston, TX |
TAPC Conference |
| 5/20 |
TBD |
NC/SC APS |
| 9/29 |
St. Louis, MO |
NAPS National Conference |
The NAPS Certification Immersion Classes (CIC) offers an alternative route---not a shortcut---to
certification. Each class guides certification-bound staffing professionals through the final
throes of the study and testing process, an experience that has added 845 new Certified
Placement Consultants (CPCs) and Certified Temporary Staffing-Specialists (CTSs) since the
program was inaugurated in 2005. That figure represents a 96.9% pass-rate on the two certification
exams.
Taught by Bob Style and Frank Burtnett, the CIC polishes off one’s personal study and takes
them down the “home stretch” to certification. Many CICs are held in conjunction with state
association conferences or as separate events with state association sponsorship. Others have
been offered in conjunction with industry organizations and firms. If you believe there
sufficient interest or need (ideally 15-20 participants) in your organization, firm or
network to consider sponsorship of a Certification Immersion Class in your “neck of the woods,”
contact John Sacerdote at 860/243-0811 or jsacerdote@recruitinglife.com to get the ball rolling!
Get on the 2010 schedule today!
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Sign of the Times: Growing Numbers of People Living Alone
Population statistics for 2006-2008 released by the Census Bureau in late October reflected a jump in the
number of people living alone. Families made up 67 percent of the households in the United States,
including both married-couple families (50%) and other families (17%). Nonfamily households made up
33 percent, of which 27% were people living alone. In some cities and metropolitan communities, the
number of people living alone topped 50 percent.
Government officials and demographers point to the growing numbers of singles living alone as
representing all age groups. In some instances they are the older baby boomers wanting remain
situated, but downsizing to address cost of living expenses. Others are Generation Y singles seeking
an independent living status in urban and suburban environments. Additional facts about American life
will be forthcoming over the coming year at the 2010 decennial census unfolds.
Census Bureau American FactFinder website:
http://factfinder.census.gov/servlet/NPTable?_bm=y&-geo_id=01000US&-qr_name=ACS_2008_3YR_G00_NP01&-gc_url=null&-ds_name=&-_lang=en&-redoLog=false
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Worth Reading: Overworked UK Workers Intend to Get Even When Recession Ends
Overworked and stressed United Kingdom employees, according to Forbes.com, are fed up with the demands the
economic downtown and recession have had on working conditions and are “dusting off” their resumes as the
first step in their quest for improved opportunities. “The Loyalty Deficit,” released in late October by
the Hay Group, found British workers feeling victimized by employer requests for unpaid overtime and
other concessions. Most are waiting for an economic upturn to launch their career moves.
Forbes.com article:
http://www.forbes.com/2009/10/26/workers-recession-employment-markets-economy-jobs.html
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Reliable Resource: New Website Offers College Information and Assistance to Veterans
The NAPS Credential is pleased to report that the American Council on Education (ACE) has created a
new website to aid veterans learn about the new educational benefits and assist them in navigating
the college selection and application process. The site has been underwritten by the Lumina
Foundation for Education.
Todays GI Bill
http://www.todaysgibill.org
Fast Fact: Moving Americans Generating a De-Urbanization of Nation
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Keeping Track of the Mobile American
A story in Science Daily reported that 14 percent of the U.S. population moving from place to place
each year. Arthur P. Hall, executive director of the Center for Applied Economics at the University of
Kansas School of Business, said his research uncovered three key themes to American population shifts
by looking at annual data collected by the Internal Revenue Service on county-to-county migration.
He found that:
• Populations are relocating to coastal areas (with the major exception that inhabitants for the
first time are taking flight from California's prohibitively priced seaboard)
• People are moving out from major metropolises to smaller cities
• The general migration trend in the U.S. now is eastward rather than westward
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Welcome ~ New Certificants for September/October/November
NAPS would like to welcome 41 new certificants to the ranks of the certified staffing industry
professionals. These men and women earned their NAPS certification during the
September/October/November period and many participated in the Certification Immersion Classes
held in Ohio and North Carolina.
Certified Personnel Consultant (CPC)
Beth Black (OH)
Chris Black (SC)
Chris Brown (TX)
Jeffrey Callannio (CA)
Lynn D, Cooper (OH)
Jason deFreitas (NC)
Nathan Desimone (NY)
Anise Farmer (NC)
Robin Gicewicz (NY)
Katherine Hudson (OH)
Lynn Marker Verdin (OH)
Doug McKinney (OH)
Ira Anthony Morgan (TX)
Rebecca Morgan (TX)
Katy Moses (NY)
Cindy Nave (NY)
Loren B. Nowoc (NC)
Rebecca N. Radecke (SC)
Steve Schanz (NY)
Joseph L. Sicilio Jr. (SC)
Mary Simonetti (OH)
Chris Songailo (OH)
Lindsey Stanton (NY)
Aliceson Straley (OH)
Sarah Tomasetti (CA)
Brian Webb (NY)
Certified Temporary Staffing Specialist (CTS)
Denia Aguilar (NC)
Laura Arnett (GA)
Tamika Arketha Brown (NC)
Jason deFreitas (NC)
Anise Farmer (NC)
Jeff Gunn (ME)
Charles Long (NC)
Julia Manning (NC)
Tarah Martin (OH)
Loren B. Nowoc (NC)
Victoria Owens (OH)
Sterling Owens (SC)
Ashley Porter (NC)
Clinton R. Shultz (PA)
Jerry P. Willis (LA)
If you know any of the new certificants, take a moment and send him or her a congratulatory email.
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Frequently Asked Questions (FAQ) ~ Getting Credit for College Courses or Seminars
Each edition of The NAPS Credential will answer one or two questions being asked by current and
prospective CPCs, CTSs and CERSs as they interface with the NAPS national office.
Question: If I take a college class in an area like marketing or communication as a means of
strengthening my skills as a staffing professional, how will such study be converted to continuing
education hours or credits?
Answer: Some colleges and community colleges will have already given a continuing education
unit (CEU) value to courses or seminars that they offer. When that does not occur, simply calculate
the contact hours in the following manner. If a class met on Wednesdays for two hours over a ten
week period, the total contact time would total 20 hours or 2.0 CEUs. A one day seminar of seven
hours would translate to .7 CEUs. When in doubt or if you have other questions about college
credits, contact Dr. Frank Burtnett at fburtnett@recruitinglife.com and he will help you calculate
the credits.
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Message from the Editor - Let The NAPS Credential Hear from You
Have a question about certification or continuing education? Let us know the issues and concerns that are on your mind
and they may become FAQ subjects for future editions of The NAPS Credential. NAPS encourages readers to submit
information about certified persons and accredited firms who are making the news and performing outstanding
professional feats. Our goal is to provide news, research and resources that will help CPCs and CTSs do a
more effective job. Direct comments and input to: fburtnett@recruitinglife.com.
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About The NAPS Credential
Copyright © 2010. This electronic newsletter is distributed to all active Certified Personnel Consultants
(CPCs), Certified Temporary Staffing-Specialist (CTSs) and Certified Employee Retention Specialists
(CERSs) for whom NAPS has email addresses. Should you know an individual who is certified and not
receiving The NAPS Credential, tell him or her to go to www.nrcsip.com and post their name and basic
contact information on the National Registry of Certified Staffing Industry Professionals (NRCSIP).
Once his/her credentials have been verified, the individual will be automatically placed on the
distribution list for this newsletter.
The reference to a product, service or activity or appearance of a web site in The NAPS Credential
does not imply endorsement by NAPS. Any views and opinions are those of sponsoring organization and
may or may not be shared by NAPS. Direct comments, questions and submissions
to fburtnett@recruitinglife.com. All submissions will be subject to review by NAPS for accuracy,
timeliness and relevance to the readership and may be edited to meet space parameters.
Carol Wenom, CPC/CTS, Chairman
carol.wenom@whitcos.com
Conrad Taylor, CERS, President
conrad.taylor@recruitinglife.com
John Sacerdote, CPC/CTS, Vice President
jsacerdote@recruitinglife.com
Robert P. Style, Esq., NAPS Legal Counsel and CPC/CTS Manuals Author
rpstyle@sprynet.com
Frank Burtnett, EdD., Editor
Certification and Education Consultant
fburtnett@recruitinglife.com
Members of the NAPS Credentialing Committee
Ted Angelus, CPC, The Tuttle Agency
theo@tuttleagency.com
Katie Basso, CTS, Mountain Limited
kbasso@mountainltd.com
Paula Davey, CPC, CERS, Staff Masters, Inc.
PBDavey@staffmastersinc.com
Don Richard, CPC, PRC, Mountain Limited
drichard@mountainltd.com
Jamie Schwartz, CPC, CTS, Haley Stuart
jschwartz@haleystuart.com
National Association of Personnel Servcies web site:
www.recruitinglife.com
National Registry of Certified Staffing Industry Professionals web site:
www.nrcsip.com
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