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In this issue readers
will find:
The NAPS Robert P. Style Firm Accreditation Program ~ Extending the Association Commitment to Business Excellence
Worth Reading ~ Generation Debt is Fact of Life for Young Working Adults
Certification Immersion Class Schedule ~ 2008
Milwaukee Certification Immersion Class Generates 19 New CPCs
Welcome ~ New CPCs and CTSs
Inside the Numbers ~ What Current College Freshmen Intend to Study
Advocacy Matters ~ NAPS to Recognize Certification Promotion Efforts
Conference Clipping ~ Mark Your Calendar for NAPS Conference 10/16-18/2008
Relevant Research ~ Service Demands of Seniors and Boomers Grow
Coming Next Edition ~ A Primer for CPCs and CTSs in Continuing Education
Fast Fact ~ Study Choices Influence Earning Capability
Frequently Asked Questions ~ Eligibility for Certification
Message from the Editor
About The NAPS Credential
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Volume 3, Number 2
March 2008
The NAPS Robert P. Style Firm Accreditation Program ~
Extending the Association Commitment to Business Excellence
The National Association of Personnel Services (NAPS) is pleased to announce the creation of the Robert
P. Style Firm Accreditation Program. The association with the longest history and most comprehensive
individual certification program in the staffing industry approved the move toward firm accreditation
at the 2007 annual conference in San Antonio, Texas and recently announced the opportunity for firms
to apply for accreditation. The NAPS Robert P. Style Firm Accreditation Program will permit permanent
placement and temporary staffing firms who have made a commitment to certification and education of
staff, professional and ethical standards adherence, free enterprise and community service to apply
for and receive firm recognition.
The program honors the career contributions of Robert P. Style, Esq., NAPS Legal Counsel and author
of the NAPS certification manuals dealing with legal issues in the staffing industry. Firm
accreditation is yet another facet of the association's rich credentialing history which began in
the 1960s with the creation of the Certified Personnel Consultant (CPC) program and continued in the
1980s with the Certified Temporary Staffing-Specialist (CTS) credential. Over that period, more than
20,000 staffing professionals have earned one or both of these valued certifications.
This new business credential will serve as signal to both clients and candidates using these firms
that the firm honors the highest professional and business standards set by the industry.
The following criteria will be used in evaluating the firm applications for the NAPS Robert P. Style
Firm Accreditation Program:
- Commitment to Certification - Half of qualifying professional employees must hold Certified
Personnel Consultant (CPC) and/or Certified Temporary Staffing-Specialist (CTS) certification.
- Commitment to Education - Firms must encourage continuing education for qualifying employees
by supporting and reporting evidence of their participation in training, conferences and related
learning experiences.
- Commitment to the Profession - Firms must hold active membership in NAPS and in relevant
regional, state and local staffing associations and adhere to the professional and ethical standards
advanced by those organizations.
- Commitment to the Free Enterprise System - Firms must hold membership in organizations (e.g.,
Chamber of Commerce, National Federation of Independent, etc.) that support and advance the free
enterprise system in the United States.
- Commitment to Community Service - Firms must provide evidence that fifty percent of qualifying
employees have performed volunteer and related community service.
An overview of the NAPS firm accreditation initiative, including a more detailed description of the
above criteria, application form and fees, can be found at www.recruitinglife.com. Click on the
Robert P. Style Firm Accreditation Program link.
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Worth Reading ~ Generation Debt is Fact of Life for Young Working Adults
Wonder why job candidates are preoccupied by salaries and earning potential? Could it be because
they are more in debt than any other generation of young adults in American history? Readers can
learn more about the phenomenon in a US News & World Report interview with Carmen Wong Ulrich,
author of Generation Debt, on how college grads overcome by early career debt can get back in
control. Go to: http://www.usnews.com/articles/business/your-money/2008/02/20/how-to-get-out-of-debt.html?PageNr=1
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Certification Immersion Class Schedule ~ 2008
The NAPS Certification Immersion Class schedule has 11 programs on the calendar and can still arrange
additional classes if state associations, organizations or firms are interested in sponsoring a local,
state/regional or firm program. All CICs must be arranged through John Sacerdote, NAPS Vice President
at jsacerdote@recruitinglife.com or 860.243.0811 where prospective sponsors can discuss NAPS and
host responsibilities and examine possible dates. Act now because calendar spaces are limited.
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2008 Date
April 9
April 17
April 24
May 1
May 8
May 16
June 5
September 8
September 18
October 15
October 29
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Site
Dallas, TX
Boston, MA
Austin, TX
Wilmington, NC
Atlanta, GA
Phoenix, AZ
Denver, CO
Ohio (Site TBD)
Cheshire, CT
Orlando, FL
New Jersey (Site TBD)
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Sponsor
Top Echelon
New England APS
TX Assn. of Personnel Consultants
NC/SC APS
Georgia APS
Health Career Agents
RMAR
OAESP
CAPS
NAPS National Conference
NJAPS
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Milwaukee Certification Immersion Class Generates 19 New CPCs
The ranks of Certified Personnel Consultants grew by 19 due to the 100 percent exam pass rate of
the participants in the NAPS Certification Immersion Classes (CIC) held in Milwaukee, Wisconsin on
February 19, 2008. See the listing of Certification Immersion Classes above and tell a professional
colleague of this unique way of reviewing the legal manual training content and preparing for the
certification exam.
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Welcome ~ New CPCs and CTSs
NAPS would like to welcome all new CPCs and CTSs to the ranks of the certified staffing industry professionals.
These men and women earned their NAPS certification during January and February. Check out the list below and
see if you recognize the names of any friends or business associates. A person note or email of congratulations
regarding their certification achievement might be in order.
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CPCs
Gary Altstadt (WI)
Matt Beres (WI
Samuel A. Bowers (WI)
Paula Brown (TX)
Kathleen Burzynski (WI)
Patrick Collins (WI)
Hannah Cottrill (HI)
Bobby E. Duerr (MN)
Shelly Dretzka (WI)
Wendy Gawlik (WI)
Joseph M. Gillen (OH)
Dan Griffin (TN)
Ryan Gundrum (WI)
Lynn O. Haring (WI)
Arcangel Hernandez (TX)
John F. Higgins (WI)
Michael F. James (WI)
Amber Jolley (TX)
Gary Levithan (DE)
Michelle Long (TN)
Mike Lowe (FL)
Shayne Merrick (TN)
Nicole M. Mortell (WI)
Kim Myers (TN)
Ann Nischke (WI)
Luis M. Reyes (WI)
Theresa M. Rief (WI)
Maria Ripperton (TN)
Terry Rohde (WI)
Shelley Ross (WA)
Diane W. Sanders (TN)
Suxanne K. Scribner (FL)
Samara R. Shapiro (WI)
Mary T. Shiflett (MO)
Mark Smith (TX)
Patrick Staudacher (WI)
Melanie Beth Wheeler (TN)
Christy White (TN)
LeAnn Willard (TN)
William G. Wilson (TN)
Jerry Witt (CO)
Gerilyn Yanker (WI)
Stacy L. Zander (WI)
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CTSs
Paula Davey (PA)
Danielle R. Ingram (WI)
Tim Lawson (ME)
Heather Noenemann (MN)
Melissa A. Gilmore (TX)
David Kelly (TX)
Ashley E. Molacek (TX)
Christopher A. Monroe (MN)
Heather K. Stroud-Spivey (TX)
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Inside the Numbers ~ What Current College Freshmen Intend to Study
The American College Freshman Study is a highly recognized, national, longitudinal study conducted by the
UCLA Higher Education Research Institute that gathers information annually about the views and behaviors
of the current college freshman class. In response to a question regarding what they would select as
their major field of study, the men and women who are freshmen at this very moment offered the
following responses:
- Business 17.7%
- Professional 14.5%
- Arts & humanities 12.8%
- Social sciences 11.1%
- Education 9.2%
- Biological sciences 8.6%
- Engineering 7.5%
- Physical sciences 3.2%
- Technical 1.0%
- Other fields 7.2%
- Undecided 7.0%
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Advocacy Matters ~ NAPS to Recognize Certification Promotion Efforts
Professional certification in the staffing industry is a signal to both candidates and clients alike
that the staffing professional has achieved a uniform standard with respect to knowledge of relevant
federal employment laws and that he or she adheres to professional and ethical standards of conduct
advanced by the National Association of Personnel Services (NAPS). NAPS is extremely proud of the
more than 20,000 staffing professionals who have earned the Certified Personnel Consultant (CPC)
and Certified Temporary Staffing-Specialist (CTS) certificates since the program was created in
the 1960s.
Several recent instances have been brought to the attention of the NAPS leadership where CPCs and
CTSs have effectively promoted certification in their dealings with candidates and clients, an
advocacy tactic that the association strongly encourages. These promotional displays go beyond
the mere placement of the CPC or CTS designation after the name of the certificant to an explanation
of certification and the importance of credentialing in print materials, Web sites and other
vehicles used by the staffing firm to communicate with candidates and clients in the business world.
Certification Advocacy: What are you doing?
Recognizing that these limited examples may only be the "tip of the iceberg" with respect to
certification advocacy and promotion, NAPS wants to learn more about what certificants are doing
to advance their CPC and CTS credentials and has initiated the NAPS Certification Advocacy
Competition to recognize outstanding displays of professional advocacy.
Following are the NAPS Certification Advocacy Competition guidelines:
1. Either self-nomination or colleague nomination is acceptable.
2. CPC and CTS holders or nominators can submit examples of specific certification advocacy or
promotion tactics in one or both of the following categories:
- Print - Brochures, booklets, fact sheets and other publications
- Electronic - Electronic messages, including web sites, frequently asked questions
(FAQs) and other electronic communiqués
3. Print items (three copies each) should be mailed to: Frank Burtnett, NAPS Certification and
Education Consultant, Education Now, PO Box 2832, Springfield, VA 22152. Electronic nominations
(including name, email address and web addresses/URLs containing advocacy message) should be
emailed to fburtnett@recruitinglife.com.
4. The deadline for submission of both print and electronic nominations is April 15, 2008.
Nominations will be reviewed by a panel of staffing industry peers and judged according to
creativity, originality and outreach potential. The winners will be announced in a late spring
edition of The NAPS Credential. Six winners (three best examples of certification advocacy and
promotion using both print and electronic media) will be honored.
5. The winners will be formally recognized at the NAPS annual conference in Orlando this coming October.
Direct any questions to Frank Burtnett at fburtnett@recruitinglife.com.
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Conference Clipping ~ Mark Your Calendar for NAPS Conference 10/16-18/2008
The annual conference of the National Association of Personnel Services (NAPS) is that unique educational
and networking experience that will send you back to your business and work station informed, motivated
and renewed. Few opportunities to learn and interface with your peers can top the NAPS national
conference. Mark the dates---October 16-18, 2008 on your calendar and watch www.recruitinglife.com
for program details and registration information.
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Relevant Research ~ Service Demands of Seniors and Boomers Grow
According to a recently released Brookings Institutions report, older Americans are placing greater
demands on the service systems of the nation, including the staffing services provided by CPCs and
CTSs. The impact is even more significant because of greater life expectancy of the late "boomer"
population. The report finds seniors to be better educated, earning higher incomes and working
longer, but having fewer life options than their parents. To review the report, go to:
http://www.brookings.edu/views/articles/200705frey.htm.
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Coming Next Edition ~ A Primer for CPCs and CTSs on Continuing Education
In the next edition of The NAPS Credential, readers will be presented a comprehensive list of acceptable
continuing education experiences they can use to meet their certification maintenance requirements. If you
have continuing education questions, this is a feature of The NAPS Credential you won't want to miss.
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Fast Fact ~ Study Choices Influence Earning Capability
The NAPS Credential has reported over time that learning and earning power are connected and the
compensation levels of US workers vary dramatically with the levels of education that are
achieved. The US Census Bureau reported in January that the field of training one pursues can
sometimes have as dramatic an effect on earnings as the level of education. To review the
specific findings, go to: http://www.census.gov/Press-Release/www/releases/archives/education/011392.html
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Frequently Asked Questions ~ Eligibility for Certification
Each edition of The NAPS Credential will answer one or two questions being asked by current and
prospective CPCs and CTSs as they interface with the NAPS national office.
Question: Doesn't NAPS require two years service in the staffing industry in order to apply for
certification?
Answer: The two year service requirement was removed from the eligibility requirements a number of
years ago, but still lingers in the minds of many individuals. Either CPC or CTS certification is
open to any staffing industry professional actively engaged in the permanent placement or temporary
staffing work. If you know any eligible individuals, tell them to go to www.recruitinglife.com or
contact Carolyn Boyer at 706.513.0060.
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Message from the Editor - Let The NAPS Credential Hear from You
Have a question about certification or continuing education? Let us know the issues and concerns that
are on your mind and they may become FAQ subjects for future editions of The NAPS Credential. NAPS encourages
readers to submit information about CPCs and CTSs who are making the news and performing outstanding
professional feats. Our goal is to provide news, research and resources that will help you do a more
effective job. Direct any thoughts or input to: fburtnett@recruitinglife.com.
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About The NAPS Credential
Copyright © 2008. This electronic newsletter is distributed to all active Certified Personnel
Consultants (CPCs) and Certified Temporary Staffing-Specialist (CTSs) for whom NAPS has email
addresses. Should you know an individual who is certified and not receiving The NAPS Credential,
tell him or her to go to www.nrcsip.com and post their name and basic contact information on the
National Registry of Certified Staffing Industry Professionals (NRCSIP). Once his/her credentials
have been verified, the individual will be automatically placed on the distribution list for
this newsletter.
The reference to a product, service or activity or appearance of a web site in The NAPS Credential
does not imply endorsement by NAPS. Any views and opinions are those of sponsoring organization and
may or may not be shared by NAPS.
Direct comments, questions and submissions to
fburtnett@recruitinglife.com. All
submissions will be subject to review by NAPS for accuracy, timeliness and relevance
to the readership and may be edited to meet space parameters.
Robert Larson, CPC, Chairman
larson@jobsbl.com
Conrad Taylor, CPC, CTS, President
Conrad.taylor@recruitinglife.com
Theodore L. Angelus, Jr., CPC, Certification Committee Chairman
theo@tuttleagency.com
John Sacerdote, CPC, CTS, Vice President
jsacerdote@recruitinglife.com
Frank Burtnett EdD., Editor
Certification and Education Consultant
fburtnett@recruitinglife.com
NAPS Web site: www.recruitinglife.com
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