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In this issue
readers will find:
Americans With Disabilities Act ~ New Amendments Take Effect
Certification Immersion Class Schedule ~ 2009
Worth Reading ~ Recession Proof Jobs
Workplace Skills of the Future ~ A Departure from the Three Rs
The American Workplace ~ A Blend of Four Generational Groups
Welcome ~ New CPCs and CTSs
Sign of the Times ~ The Networked Family
Conference Clipping ~ NAPS Conference, Las Vegas, NV, October 1-3, 2009
Frequently Asked Questions (FAQs) ~ Does Training Time Count Toward CEUs?
Message from the Editor ~ Let The NAPS Credential Hear from You
About The NAPS Credential
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Volume 4, Number 1
January/February 2009

As part of your preparation for your certification exams, you probably were frustrated by, but eventually
mastered, the difference between the ADEA (Age Discrimination Act) and ADA (Americans With Disabilities Act).
Now, a new acronym has been added to the lexicon – the ADAAA (Americans With Disabilities Act Amendments Act).
This should probably be more aptly named “the Act With the Incredibly Boring Title.” It took effect on
January 1, 2009, and makes at least four significant changes to the prior law.
1. “Mitigating Measures” will rarely be an issue. As you may recall, the Supreme Court has held, in a
very controversial decision, that persons who used mitigating or corrective measures – such as a prosthetic
device or medication – to offset the effects of an impairment might not be disabled, and therefore not
entitled to protection under the ADA. Congress has basically overturned this decision, by providing in the
ADAAA that a court must determine whether an impairment substantially limits a major life activity “without
regard to the ameliorative effects of mitigating measures.” The only exception to this, is that the
mitigating effects of eyeglasses or contact lenses may be taken into account.
2. It will be easier to sue if one believes that he/she is “regarded as being disabled.” This may be the most
significant change. Persons who are regarded as being disabled are as entitled to ADA protection as are those
with actual disabilities. In the past, employers had alternative defenses to the “regarded as” claim. First,
it could say “we did not regard you as being impaired.” Second, it could say that “even if we regarded you as
having an impairment, the impairment is not a disability, because it does not substantially limit a major
life activity. Therefore, you are not regarded as being “disabled.”” That second defense is pretty much gone
under the ADAAA. Now, one can meet the requirement of being regarded as disabled by showing that he or she
has been subject to discrimination “whether or not the impairment limits or is perceived to limit a major
life activity.” This almost certainly will result in a significant increase in litigation under the ADA.
3. You do not have to provide a reasonable accommodation to someone who is regarded as being disabled, if
they are not actually disabled. The Courts have disagreed as to whether someone regarded as disabled is
entitled to a reasonable accommodation. The ADAAA provides that no such accommodation is necessary, and that
“regarded as” plaintiffs must show some type of discrimination against them.
4. The definition of a “major life activity” has been expanded. In order to be disabled, one must be
substantially limited in “a major life activity.” There have frequently been disputes as to which activities
are “major life activities.” The ADAAA provides that such activities “include, but are not limited to, caring
for oneself, performing manual tasks, seeing, hearing, eating, sleeping, walking, standing, lifting, bending,
speaking, breathing, learning, reading, concentrating, thinking, communicating and working.”
Importantly, the ADAAA has not changed one iota the restrictions on pre-employment medical inquiries, and
recruiters should be reminded of the importance of refraining from such inquiries, unless certain exceptions
apply.
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Certification Immersion Class Schedule ~ 2009
The NAPS Certification Immersion Class (CIC) activity has trained offer training in the laws affecting the
staffing industry for nearly 800 professionals since the program was initiated just over three years ago.
Taught by Bob Style and Frank Burtnett, the CIC is responding to the needs of prospective CPCs and CTSs
who wish to have a review of the employment law in preparation for the certification exams that are
administered at the end of each class. To date, 760 individuals (96.6% exam pass rate) have earned their
CPC or CTS via the CIC route.
The CIC schedule for 2009 is currently under development and an excellent opportunity exists to bring
this exclusive training program close to you. Many CICs are sponsored by state staffing associations and
held in conjunction with state conferences. Any affiliated group wishing to arrange a CIC should contact,
John Sacerdote, NAPS Vice President, at jsacerdote@recruitinglife.com or 860.243.0811. John can discuss
host responsibilities and examine dates with prospective sponsors---the first steps to scheduling a CIC
in your state, community or firm.
Following are the CIC dates that have already been placed on the 2009 calendar:
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2009 Date
April 2nd
April 21st
April 23rd
April 29th
September 14
September 29th & 30th
September 30th
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Site
Houston, TX
Milwaukee, WI
Mohegan Sun Resort & Casino, Uncasville, CT
Chicago, IL
Columbus, OH
Las Vegas, NV (CERS)
Las Vegas, NV (CIC)
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Sponsor
TAPC
WAPS
NEAPS
NAER
OAESP
NAPS Conference
NAPS Conference
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Larger staffing and temporary staffing firms and groups of firms can also arrange to have a CIC offered on
location in their city or as a part of their educational events. Watch this newsletter and future NAPS email
blasts for additional information and join the ranks of those using the Certification Immersion Class as their
route to certification.
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Worth Reading ~ Recession Proof Jobs
The current economic crisis finds many staffing professionals addressing tougher career and lifestyle
questions from candidates for employment. How tough in the job market today? Will I find a job after
preparation or when I want to move? How much will the recession affect my standard of living? Should
I transition to a career that offers more security?
Interestingly, these and other questions have one of the electronic job boards projecting the best
jobs in a bad economy. CareerBuilder.com offers the following fields as being the most recession proof:
• Education
• Energy
• Environmental sector
• Health care
• Security
Details: Click Here
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Workplace Skills of the Future: A Departure from the Three Rs
What skills do the futurists suggest students must master to succeed in the future world of work? Stepping
outside the realm of the traditional three Rs, a recent edition of Edutopia magazine included an article,
“New Skills for a New Age,” that offered a sound answer to this question. Students throughout their
educational experience, from pre-K through higher education, need to learn the following Learn/Create/Collaborate
skills to succeed in both education and the workplace:
Learn
Access, evaluate and use different forms of information.
Exercise critical thinking.
Exhibit fluency with tech tools.
Create
Use various forms of media when presenting ideas.
Display originality.
Employ problem-solving skills.
Collaborate
Work successfully as a team.
Demonstrate cross-cultural awareness.
Communicate complex ideas effectively.
Source: Edutopia: What Works in Public Education, The George Lucas Educational Foundation, (Yes, the
producer/director of the Star Wars films) December 2008/January 2009, San Francisco, CA.
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The American Workplace ~ A Blend of Four Generational Groups
A story on the Monster.com web site points to the fact that for the first time ever, four distinct generations
share the workplace: the Silents (who are in their mid-60s on up), Baby Boomers (mid-40s to mid-60s),
X-ers (mid-20s to mid-40s) and Millennials (the newest workers). Contributing writer Daniel Woog shares
what this interesting mix of people in the workplace can share with and learn from each other.
Details: Click Here
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Welcome ~ New CPCs, CTSs and PRC
NAPS would like to welcome all new CPCs and CTSs and one new PRC to the ranks of the certified staffing
industry professionals. These men and women earned their NAPS certification during the November through
December period. Check out the list below and see if you recognize the names of any friends or business
associates. A personal note or email of congratulations regarding their certification achievement might
be in order.
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Certified Personnel Consultant (CPC)
Joseph Altemus (TX)
Anne A. Arnold (CA)
Elaine J. Balady (NJ)
Eric T. Bleiweis (PA)
Shawn Cully (IL)
Cullin Hamm (GA)
Michael D. Hecker (LA)
Lindsey D. Kaluza (TX)
Maria McNamara (NJ)
Jarrod E. Marshall (NJ)
Yessenia L. Narvaez ( SC)
Roberta Packer (MA)
Gwen Parker (IN)
Mary Parker (IL)
Don A. Ring (NY)
George M. Saad (MO)
Rachel N. Vail (OH)
Cecile Webster (TX)
Heidi G. Wilson (NC)
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Certified Temporary Staffing-Specialist (CTS)
Crystal Brown (GA)
Tracey Cloutier (ME)
Whitney Crosby (GA)
Tony R. Cuffori (ME)
Brandee Dodd (PA)
Kerri Elinich (NY)
Bridget M. Eustace (NY)
Robin Gicewicz (NY)
Amy Giles (GA)
Libby Griner (GA)
Laura J. Martyna (NC)
Mary Morgan Frazier (NC)
Katie Mueller (MN)
Katie O’Rear (IL)
David C. Phillips (VA)
Don A. Ring (NY)
Kathy Shiver (GA)
Maricar “Carly” Sweet (VA)
Stacey L. Wood (NY)
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Physician Recruiter Consultant (PRC)
Jerome D. Vidlock (TX)
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Sign of the Times ~ The Networked Family of Today
A national survey conducted by the Pew Internet & American Life Project reveals that American families are
using a wide range of electronic media to stay in touch with each other. Most evident are the
“married-with-children” family configurations who display the highest rates of Internet and cell
phone usage, computer ownership, and broadband adoption. A quarter of adult survey respondents feel
their family is closer today than their family when growing up due to the Internet and cell phone
linkages.
Details: Click Here
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Conference Clipping ~ NAPS Conference, Las Vegas, NV, October 1-3, 2009
As NAPS leaders and conference planners examined the conference evaluations for the 2008 Orlando
experience, they observed a common theme the responses---present diversified topics by first-rate
presenters. With those goals in mind, planners for the 2009 national conference are busy putting
together a program that will top any in the past.
The Red Rock Resort in Las Vegas, Nevada will be the place to be September 30-October 3, 2009.
National conference participants can blend some richly deserved down time enjoying the resort amenities
of the Red Rock and engage in professional learning and education that will enhance their skills and
strengthen their businesses. All this and the added bonus of interfacing with the most valuable
network of staffing professionals in the universe. Go to www.recruitinglife.com or contact headquarters
at 706.531.0060 to get conference information and registration details.
Please visit www.recruitinglife.com as online registration
for the 2009 conference is now open!
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Frequently Asked Questions (FAQs) - Does Training Time Count Toward CEUs?
Each edition of The NAPS Credential will answer one or two questions being asked by current and prospective
CPCs, CTSs and CERSs as they interface with the NAPS national office.
Question: Is it appropriate to count any time that I spend as a trainer or presenter in
calculating my personal continuing education experiences?
Answer: NAPS uses the definition of continuing education advanced by the International
Association on Adult and Continuing Education and that body does not recognize trainer or
presenter time toward continuing education credit. You can, however, use study time in
preparation to make your presentation as a learning experience and note the hours on your
contact log. Further, if you co-present or are part of a panel, you can count the portion
of the workshop or seminar presented by others as learning and educational time for you.
If you have a question about a continuing education experience, contact Dr. Frank Burtnett
at fburtnett@recruitinglife.com and he will provide the answer.
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Message from the Editor - Let The NAPS Credential Hear from You
Have a question about certification or continuing education? Let us know the issues and concerns that are on your
mind and they may become FAQ subjects for future editions of The NAPS Credential. NAPS encourages readers to submit
information about CPCs and CTSs who are making the news and performing outstanding professional feats. Our goal is
to provide news, research and resources that will help CPCs and CTSs do a more effective job. Direct comments and
input to: fburtnett@recruitinglife.com.
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About The NAPS Credential
Copyright © 2009. This electronic newsletter is distributed to all active Certified Personnel Consultants
(CPCs), Certified Temporary Staffing-Specialist (CTSs) and Certified Employee Retention Specialists
(CERSs) for whom NAPS has email addresses. Should you know an individual who is certified and not
receiving The NAPS Credential, tell him or her to go to www.nrcsip.com and post their name and basic
contact information on the National Registry of Certified Staffing Industry Professionals (NRCSIP).
Once his/her credentials have been verified, the individual will be automatically placed on the
distribution list for this newsletter.
The reference to a product, service or activity or appearance of a web site in The NAPS Credential
does not imply endorsement by NAPS. Any views and opinions are those of sponsoring organization and
may or may not be shared by NAPS. Direct comments, questions and submissions
to fburtnett@recruitinglife.com. All submissions will be subject to review by NAPS for accuracy,
timeliness and relevance to the readership and may be edited to meet space parameters.
Carol Wenom, CPC/CTS, Chairman
carol.wenom@whitcos.com
Conrad Taylor, CPC/CTS, President
conrad.taylor@recruitinglife.com
Jeff Skrentny, CERS, Credentialing Committee Chairman
AskJeff@JeffersonInc.com
John Sacerdote, CPC/CTS, Vice President
jsacerdote@recruitinglife.com
Robert P. Style, Esq., NAPS Legal Counsel and CPC/CTS Manuals Author
rpstyle@sprynet.com
Frank Burtnett, EdD., Editor
Certification and Education Consultant
fburtnett@recruitinglife.com
Members of the NAPS Credentialing Committee
Ted Angelus, CPC, The Tuttle Agency
theo@tuttleagency.com
Paula Davey, CERS, Staff Masters, Inc.
PBDavey@staffmastersinc.com
Lyndon Kidd, CERS, Next Iteration
Lynden@NextIteration.net
Scott Mitek, CPC, The Tuttle Agency
SMitek@tuttleagency.com
Don Richard, CPC, Mountain Limited
drichard@mountainltd.com
Richard Yadon, CERS, Health Careers Professionals
richard@healthcareerprofessionals.com
National Association of Personnel Servcies web site:
www.recruitinglife.com
National Registry of Certified Staffing Industry Professionals web site:
www.nrcsip.com
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