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In this issue readers
will find:
Advocacy Matters - Calling Attention to Your Professional Credential
Coming Next Month - New Year….New Challenges
Fast Fact - Three Out of Four Workers Claim Satisfaction with Compensation
Florida Added to NAPS Certification Immersion Class Schedule
Reliable Resource - Commission Report Examines Skills for the US Workplace
Frequently Asked Questions - Explaining the Continuing Education Requirement
Message from the Editor
About The NAPS Credential
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Volume 2, Number 1
January 2007
Certification separates a distinct group of staffing industry professionals from the many who are active in the industry. Achievement of the NAPS Certified Personnel Consultant (CPC) or Certified Temporary-Staffing Specialist (CTS) credential is evidence of the certificant's commitment to professional and ethnical standards and their willingness to learn the laws that govern the practice of recruiting and placement in the staffing environment. Earning the CPC or CTS credential is an accomplishment worthy of being shared with clients and candidates alike and one that can have business enhancement implications.
Will Rogers, American humorist in the mid 1900's, had some words of wisdom that merit revisiting. Rogers said: "Get someone else to toot your horn and the sound will travel twice as far." Certification is one way to "toot your horn," one that can be heard by clients and candidates alike.
NAPS encourages the promotion of one's CPC and CTS status and has inserted language in the NAPS Standards of Ethical Practices and NAPS Certification Program Rules that guide such activity. Most important is the notion that certification is an individual achievement by the CPC or CTS and not a firm or organizational accomplishment. Jane Doe is the individual certified, not Doe & Associates, Inc.
What kinds of things can a CPC or CTS do to call attention to their credential? Consider the following as your personal checklist:
¤ Use the CPC or CTS designation following your name at every opportunity, including every piece of business correspondence you send and every work-related document you sign.
¤ Display your NAPS certificate prominently. This special professional achievement is equal to or surpasses other achievements that are framed and hanging on your wall presently and only you can see that it gets it's just attention.
¤ Include references to your certification in your marketing materials and advertisements. Information brochures or web sites that include staff information should cite your CPC or CTS status. If space permits, additional explanation such as the following might be offered. "The Certified Personnel Consultant (or Certified Temporary Staffing-Specialist) designation is a professional credential of the National Association of Personnel Services (NAPS)"
¤ Include your certification achievement on your personal resume and biographical statement.
¤ Register your credential with the National Registry of Certified Staffing Industry Professionals (NRCSIP), a special web site (www.rrcsip.com) where CPCs and CTSs can post their earned NAPS credentials and provide additional contact information if desired.
¤ Include references to your professional accomplishments in business proposals and presentations with clients and potential clients. Encourage business contacts to visit the NRCSIP (www.nrcsip.com) to learn more about NAPS certification and validate your certification.
¤ Make certain the media knows they are dealing with a certified staffing professional when they contact you to get your views or position with regards to a work or employment story in your community. The fact that you are certified adds to your "expert" credibility status with the newspaper, radio and television reporters.
¤ Have your response ready for the client or candidate who asks: "CPC? CTS? What's that?" Simply state that you have earned the Certified Personnel Consultant or Certified Temporary Staffing-Specialist credential of the National Association of Personnel Services, the oldest and most recognizable professional credentials in the staffing industry.
Most importantly, promote your credential in the tempered, resolute manner and it can open doors that may have previously been closed to you. Once opened, your knowledge, skill and competence as a staffing professional must take over. Good luck!
The CPCs and CTSs reading this message may have found other ways of engaging in professional advocacy and are encouraged to share those communication ideas with The NAPS Credential so your professional peers might consider and use them. Send your advocacy tips to fburtnett@recruitinglife.com.
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Coming Next Month
New Year... New Challenges
The next edition of The NAPS Credential will feature the responses from a number of industry leaders and staffing firm owners,
operators and recruiters to the most formidable challenges facing the industry
in 2007. Watch for this provocative edition in February. .
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Fast Fact - Three Out of Four Workers Claim Satisfaction with Compensation
The Hudson Employment Index, based on the opinions of 10,000 US workers, reports in 2006
that three out of four claim satisfaction with their compensation, yet a significant
portion (44%) would change their mix of cash and benefits if offered the opportunity.
Additional information about the Hudson Employment Index and this study can be found
at: http://www.hudson-index.com/node.asp?SID=6755.
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Florida Added to NAPS Certification Immersion Class Schedule
The NAPS Certification Immersion Class schedule has added a June 13th
class in Orlando, Florida to its growing schedule when a certification class
for prospective CPCs and CTSs. This class will be held in conjunction with the
Florida Association of Personnel Services conference. See schedule below for
complete 2007 schedule and contact John Sacerdote for registration information
for any of the classes.
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2007 Date
February 22
April 12
April 15
April 25
April 26
May 3
June 13
September 27
October 31
December 7
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Site
Nashville, TN
Hartford, CT
New York, NY
Charlotte, NC
Dallas, TX
Sunset Beach, NC
Orlando, FL
Chicago, IL
San Antonio, TX
Cheshire, CT
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Sponsor
Tennessee APS
New England APS
IPA
Top Echelon
Texas APC
NC and SC APS
Florida APS
Top Echelon
NAPS Pre-conference
Connecticut APS
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Each class is taught by Robert Style, Esq. and Dr. Frank Burtnett of NAPS certification
leadership team. Attorney Style is the author and coauthor of the NAPS legal training
manuals and Dr. Burtnett has served as the NAPS certification and education consultant
since 1995. His duties include the preparation and maintenance of the certification
examinations and study materials. To learn more about sponsorship of a NAPS
Certification Immersion Class or to register for one of the above classes, contact
John Sacerdote, NAPS Vice President at jsacerdote@recruitinglife.com or 860.243-0811.
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Reliable Resource - Commission Report Examines Skills for the US Workplace
"Anyone who hopes to hold a job in the next several decades should read---if not memorize this
extraordinary report," reads one of the reviews of Tough Choices or Tough Times, a report
released recently by the New Commission on the Skills of the American Workplace. Included are
dramatic changes recommended for the American education system, changes the commission believes
will put the US standard of living in jeopardy if not implemented. Staffing industry owners,
officers, managers and professional will find this report of significant interest.
Go to: http://www.skillscommision.org/executive.htm
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Frequently Asked Questions - Explaining the Continuing Education Requirement
Each edition of The NAPS Credential will answer one or two questions being asked by CPCs and
CTSs as they interface with leaders and the NAPS national office.
Question: Can you explain exactly how the NAPS continuing education maintenance requirement works?
Answer: NAPS certification is a "life designation" as long as certification program rules are met; the most
critical being the performance of one's professional work in accordance with the NAPS Standards of
Ethical Practices and adherence to the continuing education requirements. Continuing education
became a requirement for those certified in 1995 and thereafter.
Certified individuals must participate in 50 contact hours of training and education in each
three year period following certification. This can be achieved in a variety of ways which
are explained in detail at: http://www.recruitinglife.com/EduCert/contedrequirements.cfm.
Most CPCs and CTSs get in trouble by not aggressively engaging in continuing education
(approximately 17 hours per year) from the outset. At every three year interval, a
continuing education log (http://www.recruitinglife.com/download/ceulong.pdf) and $50
certification maintenance fee must be submitted to NAPS.
Question: What happens when I fail to meet the NAPS certification maintenance requirement?
Answer: Individuals who do not meet the continuing education maintenance requirement are in
violation of the NAPS Certification Program Rules and must cease using their certification
designation when this occurs. It is possible, however, to sit for the NAPS certification
examination in lieu of the continuing education requirement. Persons having difficulty
meeting the education requirement are encouraged to contact Frank Burtnett, NAPS
Certification and Education Consultant to discuss their personal situation and find
ways to address any problem. Dr. Burtnett can be reached at fburtnett@recruitinglife.com.
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Message from the Editor - Let The NAPS Credential Hear from You
Have a question about certification or continuing education? Let us know the issues and
concerns that are on your mind and they may become subjects or FAQ materials for future
editions of The NAPS Credential. NAPS would especially encourage you to submit
information about CPCs and CTSs who are making the news and performing outstanding
professional feats. Our goal is to provide news, research and resources that will
help you do a more effective job. Direct any thoughts or input to fburtnett@recruitinglife.com.
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About The NAPS Credential
This electronic newsletter is distributed monthly to all active Certified Personnel
Consultants (CPCs) and Certified Temporary Staffing-Specialist (CTSs) for whom NAPS
has email addresses. Should you know an individual who is certified and not
receiving The NAPS Credential, tell him or her to go to
www.nrcsip.com and post their
name and basic contact information on the National Registry of Certified Staffing
Industry Professionals (NRCSIP). Once his/her credentials have been verified, the
individual will be automatically place on the monthly distribution list for
this newsletter.
The reference to a product, service or activity or appearance of a web site
in The NAPS Credential does not imply endorsement by NAPS. Any views and opinions
are those of sponsoring organization and may or may not be shared by NAPS.
Direct comments, questions and submissions to
fburtnett@recruitinglife.com. All
submissions will be subject to review by ACA for accuracy, timeliness and relevance
to the readership and may be edited to meet space parameters.
Robert Larson, CPC, Chairman
larson@jobsbl.com
Conrad Taylor, CPC, CTS, President
Conrad.taylor@recruitinglife.com
John Sacerdote, CPC, CTS, Vice President
jsacerdote@recruitinglife.com
Frank Burtnett EdD., Editor
Certification and Education Consultant
fburtnett@recruitinglife.com
NAPS Web site: www.recruitinglife.com
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