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In this issue readers
will find:
US Job Satisfaction Reaches Lowest Point in Two Decades
Future Challenges - A Perspective by Robert Larson, NAPS Chairman
Certification Immersion Class (CIC) Schedule for 2007
Fast Fact - Stay-at-Home Parents Number 5.5 million
Frequently Asked Questions - More About NAPS Certification Immersion Classes
Message from the Editor
About The NAPS Credential
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Volume 2, Number 3
April 2007
According to the The Conference Board, the percentage of US workers satisfied with their employment
status has declined to the lowest point in two decades, a factor with little evidence to suggest
any immediate or significant reversal in attitudes.
Today, less than half (47 percent) of all Americans say they are satisfied with their jobs, down
from 61 percent twenty years ago. This research is based on a representative sample of 5,000 US
households, conducted for The Conference Board by TNS, a leading market information company.
Additional findings revealed the following information of interest to staffing industry professionals:
- New entrants to the workforce are the least satisfied with their jobs. Less than 39 percent of workers under the age of 25 are satisfied with their employment situation.
- Study respondents rated bonus plans and promotion policies as the least satisfactory benefits of employment, with less than 23 percent claiming satisfaction with their company's policies in these areas.
- Young (under the age of 25) and more seasoned workers (age 45-54 are the least likely to be satisfied.
- The Mid Atlantic Region (NY, NJ and PA) is home to the least satisfied workforce members.
For additional information on these and other findings in the survey please click here.
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Future Challenges - A Perspective by Robert Larson, NAPS Chairman
Early in 2007, The NAPS Credential asked prominent association and industry leaders to identify
challenges that staffing professionals needed to address to ensure relevance and success in their
business endeavors. Following are the "challenges" offered by Robert Larson of Berman Larson Kane
in Paramus, New Jersey. Bob is also the current Chairman of the NAPS Executive Board.
Looking out over the coming year, the staffing industry, in my estimation, faces three major challenges:
Job Boards and Corporate Websites
Many of our clients continue to believe that they are saving dollars by using job boards and
their corporate websites to fill openings. What they fail to take into account is that they
are only covering a small segment of the job applicant pool and are missing out on the best-qualified---but
not looking candidates. A good staffing firm will usually canvas this passive pool by recruiting
from their clients' competitors ultimately making for the best hire and saving the hiring authority
enormous dollars caused by a bad hire. The challenge is for a staffing firm to educate the
client on the true cost of not hiring the best candidate available from all talent pools.
Job Creation Numbers
Numbers…numbers…numbers. Just like the success of a politician at the polls can be influenced
dramatically by the economy, the wellbeing of a staffing firm will be tied directly to its job
creation numbers. If these numbers do not rise consistently through the year, the industry ROI
could be adversely affected.
Population Demographics
As the number of people entering the workforce continues to diminish and the current workforce
continues to age, recruiting from competitors will be the best strategy for companies to
continue with productivity gains, a trend that will be a "bonanza" for the staffing industry.
In the future this demographic that will become even more dramatic with the "wild cards"
being immigration and the off-shoring of employment.
Watch future editions of The NAPS Credential for the challenge perspectives of industry and association leaders.
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Certification Immersion Class (CIC) Schedule for 2007
Seven more opportunities remain this year for those staffing industry professionals who would like
to participate in one of the NAPS sponsored Certification Immersion Class (CIC) classes. Take a look
at the following schedule and see if there legal education class and exam "prep" site near you.
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2007 Date
April 26
May 3
May 10
June 13
September 27
October 31
December 7
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Site
Dallas, TX
Sunset Beach, NC
Indianapolis, IN
Orlando, FL
Chicago, IL
San Antonio, TX
Cheshire, CT
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Sponsor
Texas APC
NC and SC APS
Indiana APS
Florida APS
Top Echelon
NAPS Pre-conference
Connecticut APS
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Classes are taught by Robert Style, Esq. and Dr. Frank Burtnett of NAPS certification
leadership team. Attorney Style is the author and coauthor of the NAPS legal training
manuals and Dr. Burtnett has served as the NAPS certification and education consultant
since 1995. To learn more about sponsorship of a NAPS Certification Immersion Class
or to register for one of the above classes, contact John Sacerdote, NAPS Vice
President at jsacerdote@recruitinglife.com or 860.243.0811.
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Fast Fact - Stay-at-Home Parents Number 5.5 million
According to the US Census Bureau, the United States had an estimated 5.5 million "stay-at-home"
parents in 2003- 5.4 million moms and 98,000 dads. Go to
http://www.census.gov/Press-Release/www/releases/archives/families_households/003118.html
where you will find family and relationship information and the Census Bureau' s first-ever
analysis of stay-at-home parents, a statistic they have vowed to keep examining.
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Frequently Asked Questions - More About NAPS Certification Immersion Classes
Each edition of The NAPS Credential will answer one or two questions being asked by CPCs
and CTSs as they interface with leaders and the NAPS national office.
Question: Do the NAPS Certification Immersion Classes (CICs) make a difference in exam passing?
Answer: Since the classes were created about a year and a half ago, the pass rate for CIC
participants on the CPC and CTS examinations has been running about 96 percent. This compares with
just over 90 percent success with the online examination that is taken independently by certification
candidates.
Nothing, however, will make a difference if prospective certificants don't take their study of the
CPC or CTS manual seriously. A combination of manual study, review of the CPC and CTS Internet
based study guides and the CICs may be the best formula to "acing" the certification examination.
And CIC participants have voiced their opinion that the one-day review and prep classes make a
difference.
Question: How can we get a NAPS Certification Immersion Class in our area?
Answer: NAPS has conducted Certification Immersion Classes in collaboration with state
associations, staffing organizations and firms. Anytime a sponsor can ensure 15-18 participants
(minimum number) and assist with the logistical arrangements, the chances are likely a class
will be placed on the schedule. Want to discuss having a CIC in your city or region? Contact
John Sacerdote (jsacerdote@recruitinglife.com) or Conrad Taylor (conrad.taylor@recruitinglife.com)
to work out the details.
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Message from the Editor - Let The NAPS Credential Hear from You
Have a question about certification or continuing education? Let us know the issues and concerns
that are on your mind and they may become subjects or FAQ materials for future editions of The NAPS
Credential. NAPS would especially encourage you to submit information about CPCs and CTSs who are
making the news and performing outstanding professional feats. Our goal is to provide news,
research and resources that will help you do a more effective job. Direct any thoughts or input
to fburtnett@recruitinglife.com.
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About The NAPS Credential
This electronic newsletter is distributed monthly to all active Certified Personnel
Consultants (CPCs) and Certified Temporary Staffing-Specialist (CTSs) for whom NAPS
has email addresses. Should you know an individual who is certified and not
receiving The NAPS Credential, tell him or her to go to
www.nrcsip.com and post their
name and basic contact information on the National Registry of Certified Staffing
Industry Professionals (NRCSIP). Once his/her credentials have been verified, the
individual will be automatically place on the monthly distribution list for
this newsletter.
The reference to a product, service or activity or appearance of a web site
in The NAPS Credential does not imply endorsement by NAPS. Any views and opinions
are those of sponsoring organization and may or may not be shared by NAPS.
Direct comments, questions and submissions to
fburtnett@recruitinglife.com. All
submissions will be subject to review by ACA for accuracy, timeliness and relevance
to the readership and may be edited to meet space parameters.
Robert Larson, CPC, Chairman
larson@jobsbl.com
Conrad Taylor, CPC, CTS, President
Conrad.taylor@recruitinglife.com
John Sacerdote, CPC, CTS, Vice President
jsacerdote@recruitinglife.com
Frank Burtnett EdD., Editor
Certification and Education Consultant
fburtnett@recruitinglife.com
NAPS Web site: www.recruitinglife.com
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