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In this issue
readers will find:
Baby Boomers Remaining in the Workplace: A Win-Win Situation
How About a NAPS Certification Immersion Class in Your Backyard?
Sign of the Times: Economy Spells Fewer Career Opportunities for College Graduates
Certification Immersion Class Schedule ~ 2009
Conference Clipping ~ Getting Ready for Las Vegas 2009
Did You Know? ~ The Fate of High School Dropouts
Reliable Resource ~ Department of Veteran’s Affairs Post 9/11 GI Bill Application
Welcome New CPCs, CTSs, PRCs and CERSs
Did You Know? ~ The Fate of High School Dropouts
Frequently Asked Questions (FAQ) ~ Difference Between Certification and Accreditation
Message from the Editor ~ Let The NAPS Credential Hear from You
About The NAPS Credential
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Volume 4, Number 3
May/June 2009
by Frank Burtnett, Ed.D., NAPS Certification and Education Consultant
According to Jeffrey Joerres, Chairman and CEO of Manpower, Inc., there may be a positive side of the
global recession, one that may produce a “win win” situation for older workers and their employers. In
an op-ed piece in the European edition of the Wall Street Journal in April, Joerres stated that losing
older workers inevitably results in a loss of productivity and intellectual capital, a development that
most employers seem woefully prepared to address.
The current economic crisis has seen many older workers lingering in their work roles, postponing
retirement until a time when their personal financial circumstances improve. Their actions are
temporarily rewarding the employers who have not prepared for their departure and the economic impact
a massive exiting of boomers is likely to create. The loss of older workers is not a problem exclusive
to the business and industrial community. A recent story in USA Today called the problem a “retirement
tsunami” as half of the nation’s teachers are age 50 and older and soon eligible for retirement.
What will the global workforce have to do to retain older workers once the baby boomer generation feels
comfortable leaving the workplace? Joerres suggested a number of solutions, including:
• Accommodate the changing priorities and needs of older workers and don’t assume that all people want
to retire.
• Provide flexible situations to allow employees to work reduced schedules and participate in alternative
working structures and relationships (i.e., telecommuting).
• Utilize the knowledge, skills and competencies of experienced workers in consultant, coaching,
mentoring and advising roles.
• Facilitate the career development and continuing education needs of all workers and never assume that
senior staff members aren’t interested in additional training.
Referring to these strategies as “talent management,” Joerres suggests that what employers do and when they
do it may become a significant factors in how long their employees will stay with them.
Wall Street Journal Article:
http://online.wsj.com/article/SB123923040617102867.html
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How About a NAPS Certification Immersion Class in Your Backyard?
NAPS has been engaged in professional certification activity dating back to the 1960s, but the offering of
Certification Immersion Classes is a relatively new educational activity. What has become known to some as
just the “immersion” has struck a cord with men and women who feel they need a final review of the
employment laws and their application in the staffing industry before sitting for the certification
examination. Others found the interaction with Bob Style---author of the certification manuals---a great
opportunity to put some “issues” to rest and get some questions answered, factors that have proven to be
a confidence builders for many.
Over the four year period since the first CIC, more than 800 staffing professionals have participated
in the one-day session and more than 95% have successfully passed their respective examination and
earned their CPC or CTS certification. Many of the individual CPCs and CTSs reading this very newsletter
are veterans of the CIC program.
If you believe there sufficient interest or need (ideally 15-20 participants) in your organization,
firm or network to consider sponsorship of a Certification Immersion Class in your “neck of the woods,”
contact John Sacerdote at 860/243-0811 or jsacerdote@recruitinglife.com and get the ball rolling!
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Sign of the Times: Economy Spells Fewer Career Opportunities for College Graduates
In spite of indications last fall that hiring for the Class of 2009 would be relatively flat, respondents to the
National Association of Colleges and Employer (NACE) Job Outlook 2009 Spring Update survey say they now expect to
hire nearly 22 percent fewer graduates from this year’s class than they hired from the Class of 2008. This ends a
string of positive college hiring reports dating back to 2004 and may mean that grad school applications will be
rising sharply.
Details:
http://www.naceweb.org/press/display.asp?year=&prid=297
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Certification Immersion Class Schedule ~ 2009
Following are the CICs that are currently scheduled for the remainder of 2009:
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2009 Date
September 14th
September 30th
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Site
Columbus, OH
Las Vegas, NV (CIC)
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Sponsor
OAESP
NAPS Conference
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Conference Clipping ~ NAPS Conference, Las Vegas, NV
The Red Rock Resort in Las Vegas, Nevada will play host to the national conference of the National Association
of Personnel Services, September 30-October 3, 2009 and a great program is taking shape. Combine the opportunity
to learn from the “best and brightest” and network with one’s staffing industry peers from across the industry
and you have a winning formula that demands your participation. And don’t forget the fantastic leisure time
amenities and great weather offered by Las Vegas. Go to the website below or contact headquarters
at 706/531-0060 to get conference information and registration details.
Details:
http://www.recruitinglife.com/annualconference/2009/about.cfm
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Did You Know? ~ The Fate of High School Dropouts
A survey conducted by the Boys & Girls Clubs of America and the Taco Bell Foundation for Kids tells the tale
of what happens when students fail to earn a high school diploma. In America, a teen drops out of school every
26 seconds and 30 percent of students fail to graduate.
Nearly three out of four (74%) survey respondents said they knew a dropout and gave the following
accounting of what they are currently doing:
• Raising a child (54%)
• Unemployed (48%)
• Working in a low-paying job (39%)
• In a gang (29%)
• In a successful career (12%)
Note: Multiple responses were permitted
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Reliable Resource ~ Department of Veteran’s Affairs Post 9/11 GI Bill Application
Staffing professionals having the opportunity to work with veterans may want to share the information that
the Department of Veteran’s Affairs recently began accepting applications for the Post 9/11 GI Bill. The
application form is available online at www.gibill.va.gov.
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Welcome ~ New Certificants
NAPS would like to welcome 74 new certificants to the ranks of the certified staffing industry professionals.
These men and women earned their NAPS certification during the March/April period and represent 16 states
across the nation.
Check out the list below and see if you recognize the names of any friends or business associates. A personal
note or email of congratulations regarding their certification achievement might be in order. Better yet,
take them to lunch to honor their certification achievement.
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Certified Temporary Staffing Specialist (CTS)
Kathleen Abshire (TX)
Holly Aughenbaugh (PA)
Jorge Bains (MA)
Amanda Bledsoe (TX)
Susan Brightwell (GA)
Jennifer Butler (TX)
Paul Choudhuri (TX)
Sharon Davis (TX)
Joseph Diedria (TX)
Chance L. Dower (TX)
Angela C. Dzikowski (NJ)
Jonathan Fest (TX)
Audra P. Fletcher (GA)
Leslie Foster (GA)
Timothy Guerinot (TX)
Julie Harrison (GA)
Shikita N. Harrison (TX)
Lauren Hefferman (TX)
Christy Hillman (ME)
Derick James (TX)
Diedria Joseph (TX)
Neil S. Lebovits (NJ)
Kathleen M. Luttrell (GA)
Cindy L. McDowell (TX)
Robert C. Miller (TX)
Patrick Montesanto (TX)
Terry O’Conner (MA)
Elle Pallugna (TX)
Rhonda Michelle Rider (SC)
Corinne Rubbo (CT)
Douglas Rogers (TX)
Brian Schmitt (TX)
Kimberly Shelton (TX)
Anjali Tamhankar (CT)
Alicia Ranae Williams (TX)
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Certified Personnel Consultant (CPC)
Jorge Bains (MA)
Amanda Bledsoe (TX)
Krista L. Borstell (TX)
Richard A. Brietenfeldt (IL)
Karen Briscoe (MA)
Jon J. Eisele (CO)
Robert J. Ehrhardt (WI)
Michael Escobar (TX)
Gabriel Gonzalez-Saavedra (CA)
Shawn Harris (IL)
Derick James (TX)
Shawn M. Johnson (TX)
Sheila Johnson (SC)
Neil Lobovits (NJ)
Bobby Lonergan (TX)
Carlos M. Lopez (GA)
Kay McCool (IL)
Rich McCool (IL)
Robert Louis Nickelson, Jr. (TX)
Christine Norris (GA)
Elle Pallugna (TX)
Marianne B. Sawicki (CT)
Joseph Shaheen (VA)
Colleen Schmidt (WI)
Greg Schoop (WI)
Christopher Sidavong (CT)
Michelle Snowden (TX)
Dennis S. Stuempfle (NJ)
Cynthia C. Taylor (TX)
Erinn D. Thompson (TX)
Erin L. Trzemzalski (MI)
Emily VanDeWalker (WA)
Alissa N. Varnon (TN)
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Physician Recruiters Consultant
Carlos M. Lopez (GA)
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Certified Employee Retention Specialist
Nancy J. Guisinger (TX)
Amber Jolley (TX)
Michael J. Lejuene (TX)
Ronald Louis Nickelson, Jr.
Conrad G. Taylor (GA)
Alissa N. Varnon (TN)
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Frequently Asked Questions (FAQ) ~ Difference Between Accreditation and Certification
Each edition of The NAPS Credential will answer one or two questions being asked by current and prospective
CPCs, CTSs and CERSs as they interface with the NAPS national office.
Question: Can you explain the difference between an accredited firm and a certified professional?
Answer: NAPS has advanced a set of definitions over the years that view certification as a personal or
individual credential and accreditation as a business, firm or organization achievement. Currently, NAPS
manages four individual certification programs:
• Certified Personnel Consultant (CPC)
• Certified Temporary Staffing-Specialist (CTS)
• Physician Recruiter Consultant (PRC)
• Certified Employee Retention Specialist (CERS)
In 2008, the association introduced firm accreditation through the creation of the Robert P. Style NAPS
Accredited Firm (NAF) Program. Readers can learn more about firm accreditation at:
http://www.recruitinglife.com/EduCert/naf.cfm.
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Message from the Editor - Let The NAPS Credential Hear from You
Have a question about certification or continuing education? Let us know the issues and concerns that are on
your mind and they may become FAQ subjects for future editions of The NAPS Credential. NAPS encourages
readers to submit information about certified persons and accredited firms who are making the news and
performing outstanding professional feats. Our goal is to provide news, research and resources that
will help CPCs and CTSs do a more effective job. Direct comments and input to:
fburtnett@recruitinglife.com.
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About The NAPS Credential
Copyright © 2009. This electronic newsletter is distributed to all active Certified Personnel Consultants
(CPCs), Certified Temporary Staffing-Specialist (CTSs) and Certified Employee Retention Specialists
(CERSs) for whom NAPS has email addresses. Should you know an individual who is certified and not
receiving The NAPS Credential, tell him or her to go to www.nrcsip.com and post their name and basic
contact information on the National Registry of Certified Staffing Industry Professionals (NRCSIP).
Once his/her credentials have been verified, the individual will be automatically placed on the
distribution list for this newsletter.
The reference to a product, service or activity or appearance of a web site in The NAPS Credential
does not imply endorsement by NAPS. Any views and opinions are those of sponsoring organization and
may or may not be shared by NAPS. Direct comments, questions and submissions
to fburtnett@recruitinglife.com. All submissions will be subject to review by NAPS for accuracy,
timeliness and relevance to the readership and may be edited to meet space parameters.
Carol Wenom, CPC/CTS, Chairman
carol.wenom@whitcos.com
Conrad Taylor, CPC/CTS, President
conrad.taylor@recruitinglife.com
Jeff Skrentny, CERS, Credentialing Committee Chairman
AskJeff@JeffersonInc.com
John Sacerdote, CPC/CTS, Vice President
jsacerdote@recruitinglife.com
Robert P. Style, Esq., NAPS Legal Counsel and CPC/CTS Manuals Author
rpstyle@sprynet.com
Frank Burtnett, EdD., Editor
Certification and Education Consultant
fburtnett@recruitinglife.com
Members of the NAPS Credentialing Committee
Ted Angelus, CPC, The Tuttle Agency
theo@tuttleagency.com
Paula Davey, CERS, Staff Masters, Inc.
PBDavey@staffmastersinc.com
Lyndon Kidd, CERS, Next Iteration
Lynden@NextIteration.net
Scott Mitek, CPC, The Tuttle Agency
SMitek@tuttleagency.com
Don Richard, CPC, Mountain Limited
drichard@mountainltd.com
Richard Yadon, CERS, Health Careers Professionals
richard@healthcareerprofessionals.com
National Association of Personnel Servcies web site:
www.recruitinglife.com
National Registry of Certified Staffing Industry Professionals web site:
www.nrcsip.com
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